Privacy Policy

1 - Purpose of this privacy policy

DELIKAO, a limited liability company with a share capital of 1,000 Euros, registered with the Bordeaux Trade and Companies Register under number 901 436 394 - intra-community VAT FR22901436394, having its registered office at 22 allée des Journalistes - 33950 Lège-Cap-Ferret, is responsible for the processing of personal data carried out on the site accessible at the URL address www.delikao.fr .

The purpose of this privacy policy is to set out the content of the processing of personal data implemented by DELIKAO in the context of the operation of its website, and the rights available to the persons concerned within the meaning of the regulations. in force.

DELIKAO reserves the right to modify and update the content of this privacy policy at any time, based on its practices and changes in applicable regulations.

2 - Processing of personal data carried out by DELIKAO

In the context of orders made via the online sales website www.delikao.fr , DELIKAO performs data processing on the basis of its legitimate interest.

In accordance with the General Data Protection Regulation (EU) 2016/679 of April 27, 2016, and the Data Protection Act No. 78-17 of January 6, 1978, in its amended version in force, DELIKAO undertakes to that the data processing carried out complies with the regulations.

3 - Purposes of processing

The collection and processing of data is limited to the information strictly necessary for the achievement of the objectives pursued and listed below.

Data processed by DELIKAO is processed for the purposes defined below:

  • Management of customer accounts;
  • Management of orders and deliveries;
  • Management of customer complaints;
  • Billing management;
  • Fulfillment of legal and regulatory obligations;
  • Commercial prospecting, only in the event of the client's express agreement.

4 - Recipients of personal data

The data processed is exclusively intended for all authorized persons and departments of DELIKAO as well as its potential partners within the framework of the purposes it determines.

The data will in no case be marketed to third parties, whether they are authorized to have access to it or not.

5 - Periods of retention of personal data

DELIKAO undertakes to limit the storage period of personal data, and to ensure that they are kept for a period that does not exceed the period necessary for the purposes for which they are processed.

6 - Security of personal data

DELIKAO takes the necessary precautions, with regard to the nature of the data and the risks presented by their processing, to preserve the security of the data, and in particular to prevent them from being distorted, damaged, deleted, or that unauthorized third parties have access to them. .

DELIKAO also ensures the enhanced security of personal data by generally implementing all technical and organizational measures to ensure their security, in particular through the use of physical and logical security means.

7 - Notification of personal data breaches

DELIKAO undertakes to notify any violation of personal data to the CNIL and to the persons concerned in the event of a high risk for their rights and freedoms, as soon as it has been informed.

DELIKAO will make its best efforts to take all useful measures for the purpose of researching, mitigating and correcting the infringement of the rights of the persons concerned by the violation of their data.

8 - Transfer of personal data outside the European Union

In the event of transfer of data of the persons concerned outside the European Union, DELIKAO undertakes to take all necessary measures to ensure that the transfer is subject to a sufficient, appropriate and adequate level of protection. .

9 - Rights of data subjects and exercise of rights

Any natural person proving their identity can exercise their right to query, access, rectify, modify, portability, limit and their right to be forgotten and/or delete data concerning them.

It may also object to the processing of its personal data for legitimate reasons.

Data subjects also have the right to oppose the processing of their data for commercial prospecting purposes.

Finally, anyone can define general or specific directives relating to the storage, erasure and communication of their personal data after their death. The general guidelines concern all personal data relating to the person concerned and may be registered with a digital trusted third party certified by the National Commission for Computing and Liberties (CNIL). The special directives, which concern certain data processing mentioned by these directives, must be the subject of a specific consent registered with the data controller.

To exercise their rights to the processing of personal data managed by DELIKAO, the data subject may send their request by e-mail to the following address: hello@delikao.fr .

10 - Complaint relating to the management of personal data

In the event that one of his rights is violated, the person concerned by the processing of his personal data has the right to lodge a complaint with the CNIL at the following coordinates: 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07, Tel: 01 53 73 22 22 - Fax: 01 53 73 22 00.

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